Follow Us

Law.com Subscribers SAVE 30%

Call 855-808-4530 or email [email protected] to receive your discount on a new subscription.

Law Department Management Law Firm Associates Law Firm Client Relationships Law Firm Management Law Firm Marketing and Business Development Law Firm Partners

Listening to the Client: Where Do We Stand?

If you listen to the marketplace, you will know what to do in connection with client growth and client retention. Are firms listening to this advice?

X

Thank you for sharing!

Your article was successfully shared with the contacts you provided.

Over the past 25 years, many in our industry have written about the importance of eliciting client feedback. We have suggested that firms bring clients to retreats and to informal luncheons. We have suggested that lawyers ask clients for advice on everything from how to improve client service and billing practices to firm strategy.

This premium content is locked for Marketing the Law Firm subscribers only

Continue reading by getting
started with a subscription.

ENJOY UNLIMITED ACCESS TO THE SINGLE SOURCE OF OBJECTIVE LEGAL ANALYSIS, PRACTICAL INSIGHTS, AND NEWS IN LAW FIRM MARKETING AND BUSINESS DEVELOPMENT.
  • Stay current on the latest information, and trends
  • Includes practical must-have information on marketing strategies, implementing AI, business development, and more
  • Tap into expert guidance from top law firm marketers and experts

SUBSCRIBE NOW

Subscribe Now For Unlimited Access

Read These Next