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At the Intersection: More Magical Thinking

BY Pamela Woldow
November 26, 2013

Last month, we discussed “Magical Thinking,” the tendency of firm leaders to assume that rank-and-file partners can and will divine the reasoning of the Executive Committee and will take all necessary steps to keep abreast of firm economics, strategic decisions and operational guidance. This tendency produces frequent disconnects between the way firm leaders and managers see their world and the perspectives of individuals toiling away in their personal practice disciplines.

Magical Leaders, Magical Managers

What is true at the leadership level (i.e., the land of vision, strategy and firm culture) is no less true at the management level (i.e., the direction and control of lawyers' here-and-now activities). These two levels often intersect ' and sometimes conflict ' in the Practice Group Leader (PGL) role. PGLs must articulate and champion the firm's strategic vision, as well as translating leadership policy mandates into practical action. In managing specific engagements, however, they must supervise individuals and client teams with highly self-interested motives. But, all too often the PGLs are the big rainmakers of a practice area and truly lack the interest or skills to lead a practice group.

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