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According to an article in The Wall Street Journal, a marketing manager at British drug maker GlaxoSmithKline specifically instructed her sales team members to use their personal e-mail accounts, rather than their work accounts, to conduct some of their business. Portions of the e-mail were made public in light of allegations that the company had bribed doctors in China in order to encourage them to prescribe its drugs. Although GSK had been embroiled in allegations of bribery in China since 2010, the company received renewed attention when it was disclosed that Chinese authorities had recently detained several former GSK employees, and that those employees had since admitted to making payments to doctors.
Technology Challenge
Whether or not the allegations are true, the story illustrates the challenge that technology as simple as e-mail can pose for compliance officers. In May, the Securities and Exchange Commission (SEC) settled charges against Institutional Shareholder Services Inc. involving allegations that a senior account manager there used his personal e-mail to leak sensitive client information on shareholder voting in exchange for expensive meals, airline tickets, and other perks.
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