Features
Client Feedback
Every touch point a client has with a firm, including support staff, can contribute meaningfully to client satisfaction ' or dissatisfaction.
Features
New Opportunities in the Legal Industry
Should law firms hire professional sales people?
Features
Understanding Your Firm's Culture
When law-firm leaders create or modify a firm's strategic goals, they typically do not spend enough time thinking through the ways in which they may have to change the culture if the strategy is to succeed.
Columns & Departments
At the Intersection: Magical Thinking
Even enlightened leaders often find it hard to get rank-and-file partners to align their individual near-term behaviors with the leaders' long-term strategic vision.
Features
Financial Considerations That Involve Your Partnership Agreement
Is becoming a Partner still a realistic expectation in most large firms?
Columns & Departments
Movers & Shakers
John B. Sivertsen has joined Ranstad North America as its associate general counsel.
Features
10 Proven Strategies To Effectively Implement the Two-tier Partner Structure
This article describes 10 proven strategies that we have recommended to clients to effectively implement the two-tier partner structure.
Features
Word File Types and Compatibility
This column addresses the new compatibility features of Microsoft Office Word 2013.
Features
How Not to Fail On Execution
According to the Gartner Group, 70% of outsourcing engagements fail and 90% do not meet their financial goals.
LEGAL MARKETING STRATEGY - 14 Steps from Handshake to Closing
Moving from the challenge of getting that first handshake to closing new business.
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