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Features

Media & Communications: Wikipedia

Rhiannon Ruff

The usefulness and ubiquity of Wikipedia makes it nearly everyone's first port of call for online research. Because of Wikipedia's importance, it presents both a huge opportunity and a great danger to companies and people written about in its virtual pages.

Features

Traits of Future Equity Partners

Kris Butler

In the last 10 years, the author has coached hundreds of associates. Some left law entirely, others have gone in-house or to work for the government, Many have become non-equity partners, and some are equity partners. Here is a look at the ones who aim for partnership in a large firm.

Features

<b><i>Leadership:</i></b> Turning a Retreat into an Advance

Mark Beese

According to the author, "Retreat" should be referred to an "Advance": 1) to move or bring forward; 2) to bring into consideration or notice; suggest; propose; 3) to improve; further, to advance one's interests.

Features

Building the Better Buy-Sell Agreement

Clyde Tinnen & Patricia M. Lee

Buy-sell agreements are arrangements between owners of a business where one or more owners agree that they will purchase the interest of an owner who withdraws or becomes deceased. Essentially, a buy-sell agreement is similar to prenuptial agreement between business owners, which details the financial aspect of the unwinding of the business relationship.

Features

<b><i>Voice of the Client:</i></b> Getting to Wow!

Bruce D. Heintz

The old-school term is Client Satisfaction. It's been replaced with Client Delight, which is defined as beyond satisfaction. No matter what you call it, best-in-class client service is where it's at ' and where it will be going for some years to come.

Columns & Departments

Movers & Shakers

A Collection of Moves in the Cybersecurity and Privacy Practice Areas

Features

Associates May Have Closer Eye On How They Are Billed Out

Gina Passarella

Hourly rates can be a moving target as clients negotiate down firms' published rates, but in a low-demand era where lawyers need every dollar they can bring in, it seems associates are the ones troubled lately with how rates are set.

Features

Too Many Lawyers? Report Faults Firms For Resisting Layoffs

Nell Gluckman

Should law firm leaders be firing more lawyers? That seems to be the takeaway of a report released last month by the legal consultancy Altman Weil.

Features

Lessons from My Dad

David McCann

The author learned a great many lessons from his late father. In this article, he mentions several things that have helped him considerably throughout his professional marketing career, and that he frequently passes along to others at various stages of their professional development.

Features

Embracing Culture As A Path to Survival

Silvia L. Coulter

A strong, powerful and constructive culture has a significant impact on a business's ability to differentiate, to offer top-shelf client service, to attract and retain talent at all levels and to reach new levels of profitability. Regardless of how technology continues to help the legal industry reinvent itself from a mature industry to a young and thriving industry, culture and people will remain a key driver of any firm's long-term success.

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