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Product ReviewOmega Legal: Zero to ROI in 30 Days

BY Michael D. Kabat
October 01, 2003

For a new firm having limited experience with the inner workings of time and billing systems, the inclination would be to find a system offering the most features for the least amount of money. In fact, that's the route our consultant suggested we take. But what we really wanted was a system that supported our most critical business needs: accurate and timely billing with single-click review of fees and hours billed and realized.

Wargo & French LLP is a newly formed 13-attorney firm in Atlanta, GA. Our practice areas include complex commercial litigation, intellectual property litigation, class action litigation, labor and employment law and general corporate law. While the firm itself was formed in 2003, most of our members have practiced with each other for the majority of their careers. Similarly, the vast majority of the firm's clients have been served by members of Wargo & French for years and in many instances for over a decade. Many of these clients are Fortune 100 companies, allowing the firm to enjoy a practice that is truly national in scope. At least half of the litigation matters handled by the firm at any given time are pending outside Georgia. Indeed, during the past 12 months alone, the firm's attorneys have actively litigated matters in no fewer than 20 states. Furthermore, members of the firm are licensed to practice in California, Florida, South Carolina, Alabama, Tennessee and Texas.

All of our partners have been with AmLaw 100 law firms. As such, we understand the benefits derived from top-of-the-line technologies and had certain expectations regarding our new firm's infrastructure. We also place a premium on a system being “user friendly.” For example, we use one provider for all of our telecommunications needs. Our faxes are received directly into individual computers, and our phone system transmits voice mails directly into our computers for easy transfer of calls. We have one call to make for service, and there's no finger pointing. We had similar expectations of our time and billing system.

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