Law firms have historically recognized the need to keep all legal matters in some kind of permanent file. Therefore, the position of “record manager” is well known. However, the definition
E-mail and Records Management in the Legal Environment
Law firms have historically recognized the need to keep all legal matters in some kind of permanent file. Therefore, the position of "record manager" is well known. However, the definition of a "record" has expanded in scope to encompass all computer-generated documents. Importantly, that now includes e-mail and e-mail attachments. This article will explore the differences between records and documents, the unique challenge e-mail represents and issues to be aware of when setting up a cutting edge records management system.
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