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Software Review: Needles Case Management Software

By Robert Hicks
August 30, 2005

Javerbaum Wurgaft Hicks & Zarin is a tort litigation firm based in Springfield, NJ. The firm consists of six partners, associate attorneys, and support staff. We have used the Needles Case Management Software System since 1991 (at that time, it was called PINS, which was the DOS-based version of the program). The firm, at the time, was looking for a program that would organize the office and streamline casework. We were swamped with paper files and though we had a case flow, it was disorganized. Today, with 20 people in the office using the Needles program to manage cases, our firm is more organized than ever before.

Looking for Integration

When choosing case-management software for the firm in the early '90s, we researched what was available in the marketplace to solve our need for organization and streamlined casework. At that time, PINS was the only legal software specifically designed for personal injury attorneys. We looked at other programs, but because the PINS system was so intuitive and set up the way we already set up our paper file, it was a comfortable fit for our firm. However, we learned quite a bit from our PINS trainer, who spent time with us customizing the program.

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