When Technology Doesn't Work

The traditional wisdom, "failing to plan is planning to fail," has been transformed into a rule of thumb for the tech sector: "plan for failure." Firms that do not explicitly anticipate systems failure run the risk of being unprepared for a catastrophe, just as Floridians must plan for hurricanes in August ' and New Orleans must now be prepared for potential dike breaches.

25 minute read February 03, 2006 at 11:32 AM
By
Stanley P. Jaskiewicz
When Technology Doesn't Work

People who negotiate tech deals and draft contracts must always remember one constant in today's ever-changing world: The technology we depend on every day often does not work.

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