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Increasing Equipment Reliability

By Todd Nugent
February 28, 2006

Chapman and Cutler LLP is a leading Chicago-based law firm focused on innovative and practical legal solutions for complex financial transactions. In addition to traditional financing, the firm, with its pool of 180 attorneys located in three offices, is widely recognized for its experience in specialized areas of finance. Keeping up with the pace of change in the financial arena as well as the rapidly evolving needs of Chapman and Cutler's clients, has consistently challenged our IT group to provide the Chapman user community with the most up-to-date and efficient technology solutions. This was our plan last summer when we set out to replace and upgrade our firm's cost recovery systems.

Assessing Technology Requirements

While technology has progressed tremendously over the past decade, nowhere has this been more evident than within the complex financial transaction work in which Chapman and Cutler specializes. While we used to copy millions of pages a month and send out hundreds of overnight mail packages a day, current copying rates have dropped to a few hundred thousand pages, replaced by thousands of e-mails per day and “scan to PDF and print” jobs totaling millions of pages. With these advances in technology have come heightened client expectations to complete work in minutes or hours, rather than days. This means our equipment has to be very reliable and easy to use, allowing the attorneys to spend their available time focused on legal work, not on mechanical problems with scanners, copiers and printers.

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