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Legal Technology Training Needs New Approach

By Judye Carter Reynolds

Software trainers find the need for computer training never-ending. In many firms, including law firms that advise e-commerce counsel, training programs abound, but users don't seem to be gaining ground fast enough to master the array of desktop applications.

Frustrations among users rise with the need for speed in productivity and for trainers as they fight for training time, training resources and willing participants. Yes ' willing participants. End users aren't motivated to attend training that is stressful, discouraging or a waste of time, which is often defined as any training that doesn't provide skill-retention and mastery.

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