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Records Management Goes 'C Suite'

By Tony Reid
August 31, 2006

Just 5 years ago, if you were to approach a C-suite executive about discussing his company's record-keeping policies and procedures, you likely would have been shown the door. After all, wasn't record-keeping, file storage and electronic data retrieval the purview of middle management; perhaps residing somewhere in facilities management, information technology, or human resources?

Today, a few years and numerous perspective-changing developments later, a topic that once resided quietly in back offices and file rooms has emerged at the epicenter of high-level business conversations around internal controls and risk management. What happened? Sarbanes-Oxley legislation clearly was a watershed event, elevating records management to senior executives' radar screens, as were several high-profile ' and costly ' legal actions related to record storage and retrieval. Further fueling the issue, technological advances have made records of all types both more easily accessed and more easily erased.

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