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<b>Professional Development University: </b>Feedback Made Easy For Partners

By Sharon Meit Abrahams
November 29, 2006

Partners are saddled with one of the most important yet difficult tasks related to managing a team of lawyers: providing constructive feedback. Feedback is a partner's tool to improve performance, efficiency and service quality.

The objective in giving feedback is to enhance performance by supplying information to guide the individual toward the level and quality of work that is expected. The following are seven steps to effective and useful feedback sessions.

1. Establish rapport. Create a positive climate in which the feedback session is to take place. A neutral local like a conference room allows both parties to be focused. The partner should make it clear that two-way communication is expected and encouraged.

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