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The RED ZONE - Selecting Outside Firms
CLIENT CO-MARKETING CONT'D. -Following up on our last blog, what else will in house counsel apreciate your asking? There are many more subtle tools at your disposal which will contribute to relationship building. Simple things, such as asking to come to a meeting 10 minutes early for a cup of coffee and to find out how the client's daughter's soccer match went.Another option is to give your client an opportunity to critique your work without the formality of a Client Service interview. “Now that we've been on board for a year, can you tell me why you switched to our firm?” And then remind the client often how quickly you did respond to correcting a problem. The client wants to trust you and opening a more frequent dialogue will contribute to building a trusting relationship. We'll continue this discussion next time.
CLIENT CO-MARKETING CONT'D. -Following up on our last blog, what else will in house counsel apreciate your asking? There are many more subtle tools at your disposal which will contribute to relationship building. Simple things, such as asking to come to a meeting 10 minutes early for a cup of coffee and to find out how the client's daughter's soccer match went.Another option is to give your client an opportunity to critique your work without the formality of a Client Service interview. “Now that we've been on board for a year, can you tell me why you switched to our firm?” And then remind the client often how quickly you did respond to correcting a problem. The client wants to trust you and opening a more frequent dialogue will contribute to building a trusting relationship. We'll continue this discussion next time.
Top 5 Strategies for Managing the End-of-Year Collections Frenzy
End of year collections are crucial for law firms because they allow them to maximize their revenue for the year, impacting profitability, partner distributions and bonus calculations by ensuring outstanding invoices are paid before the year closes, which is especially important for meeting financial targets and managing cash flow throughout the firm.
The Self-Service Buyer Is On the Rise
Law firms and companies in the professional services space must recognize that clients are conducting extensive online research before making contact. Prospective buyers are no longer waiting for meetings with partners or business development professionals to understand the firm's offerings. Instead, they are seeking out information on their own, and they want to do it quickly and efficiently.
Should Large Law Firms Penalize RTO Rebels or Explore Alternatives?
Through a balanced approach that combines incentives with accountability, firms can navigate the complexities of returning to the office while maintaining productivity and morale.
Sink or Swim: The Evolving State of Law Firm Administrative Support
The paradigm of legal administrative support within law firms has undergone a remarkable transformation over the last decade. But this begs the question: are the changes to administrative support successful, and do law firms feel they are sufficiently prepared to meet future business needs?
Tax Treatment of Judgments and Settlements
Counsel should include in its analysis of a case the taxability of the anticipated and sought after damages as the tax effect could be substantial.