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WHAT DID NOT WORK
WHAT DID NOT WORK -1. Offering to handle and manage what inside counsel already have the skills to manage.2. Relying on good results but not working on the relationship.3. Offensive humorous comments.Conducting comprehensive research on your clients and prospects, both as individuals and on their companies is one of the single most important components to successfully closing a new engagement. Yet it is one of the major reasons in-house counsel do not retain firms. Sure, winning a major piece of litigation, completing an acquisition, settling a strike are all positives. But if you ignore continuing to build the client relationship, you will face “I just won a major victory for my client. Why hasn't she called me?” So do your homework. If you do have services which can replace those currently being conducted by in-house counsel, offer to do so only if you have previously learned that they want to contract them out. Don't independently offer to handle and manage what they can already do.The third failure may occur when a completely innocent humorous comment is made by a colleague during a pitch or presentation meeting. You must know who will be in the room from the in-house group and learn enough about their backgrounds to avoid the problem. This is one of those areas where you may not get the work and never be told why.In the next blog column, we'll discuss additional foibles committed by attorneys when trying to win more business. Allan Colman [email protected].
WHAT DID NOT WORK -1. Offering to handle and manage what inside counsel already have the skills to manage.2. Relying on good results but not working on the relationship.3. Offensive humorous comments.Conducting comprehensive research on your clients and prospects, both as individuals and on their companies is one of the single most important components to successfully closing a new engagement. Yet it is one of the major reasons in-house counsel do not retain firms. Sure, winning a major piece of litigation, completing an acquisition, settling a strike are all positives. But if you ignore continuing to build the client relationship, you will face “I just won a major victory for my client. Why hasn't she called me?” So do your homework. If you do have services which can replace those currently being conducted by in-house counsel, offer to do so only if you have previously learned that they want to contract them out. Don't independently offer to handle and manage what they can already do.The third failure may occur when a completely innocent humorous comment is made by a colleague during a pitch or presentation meeting. You must know who will be in the room from the in-house group and learn enough about their backgrounds to avoid the problem. This is one of those areas where you may not get the work and never be told why.In the next blog column, we'll discuss additional foibles committed by attorneys when trying to win more business. Allan Colman [email protected].
Overview of Regulatory Guidance Governing the Use of AI Systems In the Workplace
Businesses have long embraced the use of computer technology in the workplace as a means of improving efficiency and productivity of their operations. In recent years, businesses have incorporated artificial intelligence and other automated and algorithmic technologies into their computer systems. This article provides an overview of the federal regulatory guidance and the state and local rules in place so far and suggests ways in which employers may wish to address these developments with policies and practices to reduce legal risk.
Is Google Search Dead? How AI Is Reshaping Search and SEO
This two-part article dives into the massive shifts AI is bringing to Google Search and SEO and why traditional searches are no longer part of the solution for marketers. It’s not theoretical, it’s happening, and firms that adapt will come out ahead.
While Federal Legislation Flounders, State Privacy Laws for Children and Teens Gain Momentum
For decades, the Children’s Online Privacy Protection Act has been the only law to expressly address privacy for minors’ information other than student data. In the absence of more robust federal requirements, states are stepping in to regulate not only the processing of all minors’ data, but also online platforms used by teens and children.
Revolutionizing Workplace Design: A Perspective from Gray Reed
In an era where the workplace is constantly evolving, law firms face unique challenges and opportunities in facilities management, real estate, and design. Across the industry, firms are reevaluating their office spaces to adapt to hybrid work models, prioritize collaboration, and enhance employee experience. Trends such as flexible seating, technology-driven planning, and the creation of multifunctional spaces are shaping the future of law firm offices.
From DeepSeek to Distillation: Protecting IP In An AI World
Protection against unauthorized model distillation is an emerging issue within the longstanding theme of safeguarding intellectual property. This article examines the legal protections available under the current legal framework and explore why patents may serve as a crucial safeguard against unauthorized distillation.