For roughly 25 years franchisors have fought hard in courtrooms, in the lobbies of Congress, and at the bargaining table to ensure that that disputes with franchisees would be resolved
Arbitration: Is the Silver Bullet a Dud?
On the strength of a substantial body of real-world experience with arbitration as a dispute-resolution norm, many franchisors are asking whether their dogged pursuit of arbitration was actually a mistake.
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