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Zebra Selects CT TyMetrix 360 for Billing

By Marsha Katsafouros
January 28, 2008
Zebra Technologies Corporation's legal department has five attorneys, a director of patents and technology, a director of international trade compliance and three administrative assistants. In addition to the matters handled exclusively in-house, Zebra has more than 1,350 matters open at this time. We work with approximately 25 law firms that generate approximately 200 invoices per month. To assist in the management of these documents, we selected CT TyMetrix T360' to help us organize, manage and pay invoices.

Prior to selecting CT TyMetrix as our e-billing system, law firm invoices were processed manually and routed through me. I stamped each invoice, coded it with a general ledger number and passed it on to the attorney who was handling that particular matter for review.

The legal department did its best to organize everything and make sure that the correct ledger accounts were being charged. However, the law firms didn't always properly segregate the matters ' especially when multiple locations or foreign associates were involved in a particular matter. In many cases, the law firms would include multiple matters on a single invoice. That required me to separate the charges by matter and make the correct general ledger allocations. Sometimes, I had to charge three or four different general ledger accounts to a single invoice. I also made copies of the invoices before giving the originals to the accounting department for payment. The process was not only tedious, but the amount of paper to wade through was voluminous and not very friendly to the environment.

To keep track of everything, I'd manually enter all of the information into an Excel spreadsheet ' total amount, billing code, etc. When transferring information from one place to another, there was the possibility that something would get lost or entered incorrectly. If I got a call about an unpaid invoice, I'd have to go back and see if it was on my spreadsheet and then check with accounting to see when it was paid. It usually turned out to be a scavenger hunt. In conclusion, the manual system was not very efficient and we decided it was time to search for an e-billing system.

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