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Where Have All the Technophobes Gone?

BY Bruce W. Marcus
February 27, 2008

About five years ago, I attended what was one of the earlier LegalTech New York conferences. I reported that two words echoed persistently through the corridors at Legal Tech ' technophobe and extranet.

Legal Tech is the excellent and information-rich three-day conference that brings lawyers and technology together. It was, then, as some lawyers and a lot of techies all obsessed with moving the legal profession into the 21st century. I said, then, that a technophobe is an individual who is so frightened of new technology that he or she recoils from it. Sometimes technophobes wear defensive robes by boasting about their ignorance, as if to imply that there's a virtue in ignorance or that technology is demeaning to the intellectually superior technophobe. It's usually a kind of false humility, designed to soften a feeling of inadequacy (or just plain laziness, whichever comes first).

I then noted then that an extranet, on the other hand, is an emerging system that brings the best of technology to business by integrating aspects of your intranet ' an internal internet ' with your client's or customer's intranet. Among the many advantages to a business of technological advances, few are more valuable ' none is more contemporary ' than the concept of extranet. Who could ask for more, in business, than a system that marries your company to your customer or client's company to facilitate addressing legal or accounting matters in real time? How can it get better than having you and your customer or client residing happily and harmoniously in one another's arms to expedite urgent or dynamic problems?

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