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DIY-ing to e-Plan

Professional services requiring insight and judgment ' and application of sophisticated expertise on a case-by-case basis ' seemed immune to the e-commerce onslaught. After all, no one wants to trust the future welfare of one's family and affairs to a device that makes the phrase 'computer problem' a redundancy. And why would people who need to spend thousands of dollars on estate planning even think about trusting an online service just to save a few dollars ' even if only to pass on post-mortem thoughts from the grave?

24 minute read July 30, 2008 at 10:05 AM
By
Stanley P. Jaskiewicz And G. Thomas Williams
DIY-ing to e-Plan

For sure, the lure of lower prices and self-service convenience have produced a revolution in many sectors of our economy, forcing entrepreneurs in these sectors to re-evaluate the services they offer, or reprice them to fit new delivery models.

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