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Even the best-run companies, including cutting-edge, ahead-of-the-market, savvy-leader fueled e-commerce outfits, occasionally have dissatisfied customers.
Traditionally, a customer dispute was commenced ' and on most occasions concluded ' in private, whether through phone calls, letters or the aid of an uninterested, third-party mediator. In some cases, businesses have ombudsmen whose job is to keep customers happy and to provide redress for practices that produce the occasional dissatisfied customer.
On Aug. 9, 2023, Gov. Kathy Hochul introduced New York's inaugural comprehensive cybersecurity strategy. In sum, the plan aims to update government networks, bolster county-level digital defenses, and regulate critical infrastructure.
The DOJ's Criminal Division issued three declinations since the issuance of the revised CEP a year ago. Review of these cases gives insight into DOJ's implementation of the new policy in practice.
When we consider how the use of AI affects legal PR and communications, we have to look at it as an industrywide global phenomenon. A recent online conference provided an overview of the latest AI trends in public relations, and specifically, the impact of AI on communications. Here are some of the key points and takeaways from several of the speakers, who provided current best practices, tips, concerns and case studies.
This article discusses the practical and policy reasons for the use of DPAs and NPAs in white-collar criminal investigations, and considers the NDAA's new reporting provision and its relationship with other efforts to enhance transparency in DOJ decision-making.