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Medspa Operations

BY Kevin Quinley
December 18, 2009

The medical spa industry has grown rapidly over the last several years. In 2004, there were only 471 in the United States, but by 2009 there were nearly 2,000. The law of averages suggests that with more spas, more treatments and more injuries, there are bound to be more mishaps and adverse reactions at these facilities.

The lure of medical spas can become a financial siren song for physicians, many of whom are fed up with meager insurance reimbursement schedules and endless paperwork. These spas feature therapies such as lasers, intense pulsating lights (IPLs), infrared treatments, Botox, personal DNA testing, Pointe Lift, Liposolve, anti-aging drugs, photo-dynamic therapy (PDT) and telomere clipping. Not all spa treatments are high-tech; some, such as massage, are high-touch. Further boosting the income potential for doctors is the fact that modern technology often enables non-physician technicians to perform (ideally under medical supervision) many spa treatments and modalities.

These trends create income streams for physicians, but they may simultaneously increase professional/malpractice liability exposures. In fact, liability worries may prompt medspa owners and operators to book some relaxing spa time for themselves after surveying today's litigious environment.

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