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Upgrading Microsoft Office and What It Means to Your Service Desk
With the worldwide release of Office 2010 in June, Microsoft has once again unleashed a frenzy of new software purchases ' and even more Office upgrades ' globally.
While Microsoft is touting the versions of Office 2010 preinstalled on new PCs for consumers, business customers, including law firms, have to carefully weigh their options when contemplating an upgrade. In addition to the obvious end-user productivity, software, training, hardware, and IT resource costs associated with such an upgrade, law firms have to think twice about what such a “mission critical” upgrade might mean for their internal help desks and their ability to best serve the firms' users. While some firms for now have chosen to leave what works well enough alone, and there are discussions of other cloud-based alternatives such as Google Docs, many are making significant upgrades to the latest version of Office for strategic reasons, while still others see it as a necessary evil to keep their product supported. With that being the case, what can the legal help desk proactively initiate to plan for, anticipate and deal with potential support increases related to MS Office and other major software upgrades?
New York's Latest Cybersecurity Commitment
On Aug. 9, 2023, Gov. Kathy Hochul introduced New York's inaugural comprehensive cybersecurity strategy. In sum, the plan aims to update government networks, bolster county-level digital defenses, and regulate critical infrastructure.
Law Firms are Reducing Redundant Real Estate by Bringing Support Services Back to the Office
A trend analysis of the benefits and challenges of bringing back administrative, word processing and billing services to law offices.
Bit Parts
Summary Judgment Denied Defendant in Declaratory Action by Producer of To Kill a Mockingbird Broadway Play Seeking Amateur Theatrical Rights
How AI Has Affected PR
When we consider how the use of AI affects legal PR and communications, we have to look at it as an industrywide global phenomenon. A recent online conference provided an overview of the latest AI trends in public relations, and specifically, the impact of AI on communications. Here are some of the key points and takeaways from several of the speakers, who provided current best practices, tips, concerns and case studies.