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Tracking Hours in a Virtual World

By Patricia Anderson Pryor
November 28, 2010

Technology is a necessary evil for most businesses. Along with all of the advances, efficiencies and cost-savings that today's technology provides, it brings as many headaches, distractions and legal pitfalls for the employment relationship. Privacy issues, data security risks and document-retention nightmares are just some of the issues created when technology falls into an employee's hands.

Another, often overlooked issue is the loss of the clear distinction between working and non-working time. On the one hand, employees spend more time at work on personal Web sites and social network sites. On the other hand, employees spend more time outside of work, working.

Technological advances are supposed to help employees work more efficiently, yet they also tend to make employees work longer. BlackBerrys, cell phones, laptops and access to virtual network connections all allow employees to “work” from virtually anywhere. For many employees, the work day no longer ends at 5 p.m. After-hour calls, e-mails or employees just wanting to get ahead on the next day's work all lead to potential wage and hour issues for employers.

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