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The Calming Influence of the Cloud

By Luke Corley
July 25, 2011

Game-changing insights in IT are few and far between. Rather than challenge the status quo, too many IT leaders are content with patching outdated software and performing tedious maintenance work for on-premise systems simply because it's what has been historically expected. This type of environment rarely produces true corporate innovation, as the IT department is challenged with being thought of as crucial to the business only when things go awry. We changed that at Breazeale, Sachse & Wilson LLP (BSW) a couple of years ago by, if you can believe it, giving ourselves less work. Let me explain.

BSW is a corporate defense law firm that was founded in 1928. We have approximately 160 users spread across our offices in Baton Rouge, New Orleans and Covington, LA. IT is absolutely critical to the organization ' everything from the documents created, the phone calls made, court filings, litigation support, accounting, and even the security system, is managed by IT. It's a wide-ranging, fast-paced job that keeps my staff and me on our toes as we address everyday challenges while strategizing for a leaner, more efficient operation.

e-Mail in particular is an important part of BSW's day-to-day operations. To put it plainly, if e-mail is offline, we're in a lot of trouble. We cannot afford any downtime, as BSW employees are constantly working on a large number of high-profile cases requiring constant collaboration with clients and opposing counsel. e-Mail has evolved over the years from a simple messaging tool into not only our primary method of communication with the outside world, but also the preferred method for document delivery for many of our clients. In today's world, legal cases can be won or lost by the information contained within a single e-mail. e-Mail is our lifeblood and a critical part of the corporate IT infrastructure.

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