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How to Gain and Exert More Influence in the 'New Normal'

By Phyllis Weiss Haserot
June 28, 2012

Law firm leaders and partners are feeling less and less in control of circumstances than ever. They don't have their whole workforce easily in view. They can't monitor how and where people are getting and sharing information. New forces of influence have arisen and grown stronger in recent years.

It's not just the shifted balance of power with clients. Social media has consumed our time and our lives. Different generations with different views, behaviors and facility with technology are influencing attitudes toward authority, leadership and management style. Collaboration of multi-generational teams is more crucial than ever. The uncertain, unsettling economy has caused a sort of legal industry vertigo.

So perceived and actual control has diminished. But we all can exert our influence in a positive way with knowledge gained from assessment and communication tools and cultivating a multi-generational forum for expressing expectations. At its greatest strength, a firm is a smoothly functioning multi-generational team that elicits and recognizes the highest performance from each member regardless of numbers of years of experience or formal position.

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