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The Cost v. Recovery of Costs: Which Has the Greater Impact?

By Robert C. Mattern

As part of my introductory call with a potential client, law firm management will often begin by asking: How much can you save me? It is, of course, an intelligent question being asked by intelligent people, not to mention the core thesis for an entire publishing niche. There are scores of books on purchasing, seminars on price negotiations, and sample RFPs that are available in the market to create a competitive situation to improve pricing and terms in almost every vertical market.

In most cases, firm management would consider a project a success if the firm was able to lower their costs by 10% without impacting services. If the firm in question were able to lower costs by 20% without impacting service, there would probably be a conference room named after you at project's end.

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