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LJN NewslettersNewsSectionsThe Corporate Counselor

Managing an Enterprise Mobile Device Program

BY Stephen S. Wu
January 30, 2013

This morning, your general counsel walked into your office and announced that your company is considering implementing a “bring your own device” (BYOD) program. She tells you a BYOD program would allow employees to use personal mobile devices of their choice to perform business work. She says that you are in charge of the program's legal aspects and making sure everything is in place. What do you do now?

The popularity of BYOD is part of a mobile revolution otherwise known as the “consumerization of information technology.” Drivers for consumerization include employees' desire to use top-selling smart phones, tablets and other smart devices with the latest technology, including more capabilities, features and greater productivity. This allows workers to access all of their work information anytime, anywhere and with any device. Moreover, the mobile revolution is not simply a bottoms-up demand for technology from front-line employees. Executives are now demanding mobile technology as well for the same reasons.

Once you have made the decision to roll out a BYOD policy, it is critical to begin drafting a plan for your company's BYOD program. Your plan is likely to have five key elements: 1) risk analysis and management; 2) confirming that BYOD is appropriate for your company; 3) setting policies and rolling out policy documents; 4) creating and maintaining supporting documentation, such as technical standards, guidelines, training materials and signed employee agreements; and 5) procuring technology and technical controls to support
mobile devices.

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