Law.com Subscribers SAVE 30%

Call 855-808-4530 or email [email protected] to receive your discount on a new subscription.

The Mutual Benefits of Trust: Building an Attorney-Client Relationship in Collections Work

BY Brett Boehm
March 28, 2013

Let's face it: Collections work is not for every attorney. But it has been my experience that with a commitment to some fundamental operating principles and a focus on building a mutually beneficial relationship, both the collections attorney and his or her client can develop and maintain a long-term working relationship that really is, for all intents and purposes, a partnership.

Of course, I am coming at this from a client's perspective: My company buys commercial debt, primarily from equipment leasing companies, banks and other asset-based lenders that have decided not to attempt to recover it ' or perhaps attempted but were unsuccessful. We purchase these debts after they have been “charged-off” by the leasing company or other lender who has decided that its best hope for collecting any return from these charge-offs is to sell them to us.

When my partners and I founded our company 15 years ago, we knew the key to making it succeed would be found in building and developing a network of attorneys who could represent our interests. Nothing we have learned in the past decade and a half has convinced us that there is any greater priority to our ongoing success than hiring, cultivating and compensating the best attorneys we can find. Our ultimate return is only as good as the efforts of our attorneys. Therefore, building a partnership with them and earning their loyalty are key factors in our success.

Read These Next
Yachts, Jets, Horses & Hooch: Specialized Commercial Leasing Models Image

Defining commercial real estate asset class is essentially a property explaining how it identifies — not necessarily what its original intention was or what others think it ought to be. This article discusses, from a general issue-spot and contextual analysis perspective, how lawyers ought to think about specialized leasing formats and the regulatory backdrops that may inform what the documentation needs to contain for compliance purposes.

Hyperlinked Documents: The Latest e-Discovery Challenge Image

As courts and discovery experts debate whether hyperlinked content should be treated the same as traditional attachments, legal practitioners are grappling with the technical and legal complexities of collecting, analyzing and reviewing these documents in real-world cases.

Identifying Your Practice's Differentiator Image

How to Convey Your Merits In a Way That Earns Trust, Clients and Distinctions Just as no two individuals have the exact same face, no two lawyers practice in their respective fields or serve clients in the exact same way. Think of this as a "Unique Value Proposition." Internal consideration about what you uniquely bring to your clients, colleagues, firm and industry can provide untold benefits for your law practice.

Risks and Ad Fraud Protection In Digital Advertising Image

The ever-evolving digital marketing landscape, coupled with the industry-wide adoption of programmatic advertising, poses a significant threat to the effectiveness and integrity of digital advertising campaigns. This article explores various risks to digital advertising from pixel stuffing and ad stacking to domain spoofing and bots. It will also explore what should be done to ensure ad fraud protection and improve effectiveness.

Turning Business Development Plans Into Reality Image

This article offers practical insights and best practices to navigate the path from roadmap to rainmaking, ensuring your business development efforts are not just sporadic bursts of activity, but an integrated part of your daily success.