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The Reality of Virtual ADR

By Jonathan Bick
May 31, 2013

The Internet is having a profound effect on the development of the alternative dispute resolution (ADR) process. It is used as a means for the resolution of conflict both directly, through the Uniform Domain-Name Dispute-Resolution Policy (UDRP) process, and indirectly, by offering traditional ADR process opportunities to remote parties. While Internet applications of ADR are neither technologically nor legally restricted to disputes arising out of Internet transactions, it seems to be particularly suitable for the resolution of e-commerce disputes when parties are frequently located far from one another.

Internet ADR

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