A number of years ago while I was the executive for a franchisor, I was asked for a variance by a franchisee who said he was planning to attend the annual conference, but got called away because of a sick relative.
Franchise Compliance
Every franchise system chief executive encounters situations in which a franchisee has a good reason for not complying with a rule, or in which the infraction is fairly minor. But how can a franchisor be sure about where to draw the line and how strictly to enforce the rules that are set out in the franchise agreement or operations manual?
By
Evan Hackel, CfeThis premium content is locked for LawJournalNewsletters subscribers only
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