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The 'Friendly Fraud' Chargeback

The abuse of the chargeback option has resulted in a "friendly fraud" epidemic harming not only merchants, but the very consumers the programs were designed to help.

26 minute read November 01, 2013 at 03:22 PM
By
Monica Eaton-Cardone
The 'Friendly Fraud' Chargeback

The abuse of the chargeback option has resulted in a “friendly fraud” epidemic harming not only merchants, but the very consumers the programs were designed to help.

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