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Best Practices for Comprehensive Searchability

By Dean Sappey
February 28, 2014

Most law firms now proudly proclaim that they have implemented efficient and secure document management systems, systems in which they have invested significant dollars and even more in “sweat equity.” The end goal of these systems is to ensure that all documents are stored securely, and perhaps more importantly, can be found quickly and easily.

Lawyers are well educated in the 'Google-like' search philosophy where all you have to do is type words or phrases into a Document Management System (DMS) search engine, and documents containing these words on the page or recorded in the metadata (client name, matter number, and so on), will be found. The reality, however, often comes as a shock to lawyers and to IT staff that this is often not the case.

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