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How Torys Updated Its Intake Processes and Systems
For years, Torys LLP, based in Toronto with offices in New York, Calgary and Montreal, used a home-grown system to open new client matters with separate systems to run conflicts checks and manage risk. While the system worked well in the past, it became clear a few years ago that it could no longer keep up. During the recession, clients became more cost-conscious and interested in alternative fee arrangements, and the old system didn't have a way to thoroughly track that information. Changing regulations in Canada also impacted our approach, which requires law firms to follow specific client identification and verification procedures.
So, in 2008 we began actively looking for a new system that would allow our lawyers and staff to easily enter all of the required pieces of information about potential new clients. We wanted a system that could create a central repository for that information and integrate seamlessly with our financial and document management systems. We researched products on the market and turned to PaayaTech Inc. to work with us to customize its CorpIntake product. After extensive customization and testing, we rolled out CorpIntake in the beginning of 2009. Since then, CorpIntake has helped us to dramatically cut down the amount of time it takes to open new matters, comply with the Federation of Law Societies of Canada (FLSC) and keep all of our information in a central location.
Keeping Up with Changing Expectations and Rules
Yachts, Jets, Horses & Hooch: Specialized Commercial Leasing Models
Defining commercial real estate asset class is essentially a property explaining how it identifies — not necessarily what its original intention was or what others think it ought to be. This article discusses, from a general issue-spot and contextual analysis perspective, how lawyers ought to think about specialized leasing formats and the regulatory backdrops that may inform what the documentation needs to contain for compliance purposes.
Hyperlinked Documents: The Latest e-Discovery Challenge
As courts and discovery experts debate whether hyperlinked content should be treated the same as traditional attachments, legal practitioners are grappling with the technical and legal complexities of collecting, analyzing and reviewing these documents in real-world cases.
Identifying Your Practice's Differentiator
How to Convey Your Merits In a Way That Earns Trust, Clients and Distinctions Just as no two individuals have the exact same face, no two lawyers practice in their respective fields or serve clients in the exact same way. Think of this as a "Unique Value Proposition." Internal consideration about what you uniquely bring to your clients, colleagues, firm and industry can provide untold benefits for your law practice.
Risks and Ad Fraud Protection In Digital Advertising
The ever-evolving digital marketing landscape, coupled with the industry-wide adoption of programmatic advertising, poses a significant threat to the effectiveness and integrity of digital advertising campaigns. This article explores various risks to digital advertising from pixel stuffing and ad stacking to domain spoofing and bots. It will also explore what should be done to ensure ad fraud protection and improve effectiveness.
Turning Business Development Plans Into Reality
This article offers practical insights and best practices to navigate the path from roadmap to rainmaking, ensuring your business development efforts are not just sporadic bursts of activity, but an integrated part of your daily success.