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When Information Governance and Data Privacy Collide

By Laura Kibbe and Tara Lawler
November 02, 2014

The so-called “Big Data” problem has caused many organizations to breathe new life into their record-retention programs. A whole new discipline ' information governance ' has emerged as a framework to govern the creation, use, retention and disposition of information, as well as the technical platforms on which the information resides. While storage may still be cheap, with the ever-increasing data volumes, even traditional infrastructure organization is being challenged. As a result, more multinational corporations are moving to the cloud as a cost-savings mechanism for everything from e-mail to database storage and document creation, such as Google Docs. In addition, while corporate IT may have been driven by a goal to decentralize over the past several years, the current trend toward centralization of company information to achieve cost savings carries the day today. This all sounds like a great first step in an organization's attempt to get its hand around its own Big Data issues. But what happens when what makes the most business sense might actually be putting the company at risk?

Global Consolidation

The ever-growing framework of privacy protection laws around the world directly impacts how a multinational corporation can store, move and handle the personal data of its employees and business partners. So while it may make perfect business sense to consolidate your global e-mail system in one region or country, say the United States, the movement and transfer of the personal data outside the home countries of your employees, even for valid business purposes, is not without risk. A multinational corporation can easily run afoul of the privacy laws in a myriad of countries in the name of cost savings.

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