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Medical malpractice suits involving nurses who are caring for patients at the end of life are rare. However, they can occur. Nurses can protect themselves by understanding the needs of patients and families at this critical time, by following approved standards of care and by thoroughly documenting their work.
Communication Is Key
A lawsuit is unlikely to occur if a patient/family understands and agrees with the care that is being given. First and foremost, nurses should listen to what patients and families are telling them. If a patient says, “I'm in pain,” it's important to say, “Tell me more about it.” Listening involves acknowledging what is being said, exploring patient goals and using body language that says “I hear you.”
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