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Workplace Bullying Solutions for Franchise Owners

By Tara Fishler
November 30, 2014

As a franchise owner, imagine that 37% of your employees had a serious problem that reduced their productivity and led to absenteeism and high turnover. What if it cost you $83,000 each time this problem occurred? Now, imagine that by preventing this problem, you would see a 57% higher total return, 19% higher market premium and a turnover reduction of 20%. Isn't this a problem you'd like to address?

That problem is workplace bullying. Far from being a “soft” concept that franchise workplaces may tolerate, it is a pervasive and costly concern that is largely preventable. Workplace bullying can be defined as a repeated behavior that has a negative intent and negative effect on one or more targets in a work environment, where there is an imbalance of power between the bully and the target(s).

Recognizing Bullies

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