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Levenfeld Pearlstein Makes a Winning Move with Client Extranet Technology
Ask any law firm leader to list their key business strategies and delivering client value will undoubtedly top the list. While Chicago-based Levenfeld Pearlstein is similar to its smaller and much larger counterparts in this regard, the status quo really stops there. As the firm's Executive Director and member of the firm's Executive and Compensation Committee, I am responsible for the development and execution of the firm-wide business plan, including the strategic use of technology to help meet business objectives and to initiate strategic change. We market the firm as a “different kind of law firm,” and a “Big Firm alternative.” Our recent experience developing a series of client extranets is a good example of our focus on innovation for the main purpose of creating value for clients. Talking about innovation is fine and well, but is not worth much unless your firm is willing to make strategic changes, some of which might hurt in the short term, in order to open the door to new ideas and a client-centric approach.
Our Client Challenge
A few years ago, the firm's Community Associations Practice Group took note of the difficulty in providing its large number of condo and homeowner association (HOA) clients with direct access to status information about their collection process and the overall dearth of customizable real-time collections reporting systems. The practice group was challenged to identify a value-added solution and sought to create a client accessible extranet for all collection matters providing access to on-demand legal answers to matters specific questions and to financial information and documents commonly needed by association clients.
Yachts, Jets, Horses & Hooch: Specialized Commercial Leasing Models
Defining commercial real estate asset class is essentially a property explaining how it identifies — not necessarily what its original intention was or what others think it ought to be. This article discusses, from a general issue-spot and contextual analysis perspective, how lawyers ought to think about specialized leasing formats and the regulatory backdrops that may inform what the documentation needs to contain for compliance purposes.
Hyperlinked Documents: The Latest e-Discovery Challenge
As courts and discovery experts debate whether hyperlinked content should be treated the same as traditional attachments, legal practitioners are grappling with the technical and legal complexities of collecting, analyzing and reviewing these documents in real-world cases.
Identifying Your Practice's Differentiator
How to Convey Your Merits In a Way That Earns Trust, Clients and Distinctions Just as no two individuals have the exact same face, no two lawyers practice in their respective fields or serve clients in the exact same way. Think of this as a "Unique Value Proposition." Internal consideration about what you uniquely bring to your clients, colleagues, firm and industry can provide untold benefits for your law practice.
Risks and Ad Fraud Protection In Digital Advertising
The ever-evolving digital marketing landscape, coupled with the industry-wide adoption of programmatic advertising, poses a significant threat to the effectiveness and integrity of digital advertising campaigns. This article explores various risks to digital advertising from pixel stuffing and ad stacking to domain spoofing and bots. It will also explore what should be done to ensure ad fraud protection and improve effectiveness.
Turning Business Development Plans Into Reality
This article offers practical insights and best practices to navigate the path from roadmap to rainmaking, ensuring your business development efforts are not just sporadic bursts of activity, but an integrated part of your daily success.