Law.com Subscribers SAVE 30%

Call 855-808-4530 or email [email protected] to receive your discount on a new subscription.

AshleyMadison.com Says 'Doe' Claims Not Valid

By Amanda Bronstad
October 02, 2015

The parent company of extramarital site AshleyMadison.com said it plans to get lawsuits filed in the wake of its recent security breach tossed out by arguing that the plaintiffs have improperly used “Doe” pseudonyms and that their claims belong in arbitration.

The cyberattack compromised the personal information of more than 30 million subscribers of the matchmaking site for people looking for an affair.

As of September, 11 lawsuits have been filed against Avid Life Media Inc., which operates AshleyMadison.com, most of them class actions accusing the Toronto-based company of negligence in allowing its customers' personal information, like debit and credit card numbers, to be hacked in violation of several state consumer fraud and data breach statutes.

On Sept. 17, Avid filed a motion before a federal panel on multidistrict litigation to combine all the lawsuits in the Eastern District of Missouri. It also provided the first glimpse of its planned defenses, which includes challenging the anonymity of the cases as procedurally improper under federal rules.

“Moreover, aside from the procedural infirmities of the unnamed plaintiffs' purported suits, plaintiffs (and all Ashley Madison members) agreed to and are bound by a contractual arbitration provision that compels plaintiffs to bring their claims before the American Arbitration Association,” wrote Avid attorney Kevin Rising, a partner at Barnes & Thornburg in Los Angeles.

Avid, whose CEO stepped down on Aug. 28, has publicly said no credit or debit card information was stolen.

Plaintiffs in some of the cases said they filed anonymously to protect “information highly sensitive and personal” and prevent invasion of their privacy, according to court filings. They said they would disclose their identities to Ashley Madison's lawyers or the court under a protective order.

Anonymity could be an issue, says Gary Mason, founding partner of Whitfield Bryson & Mason in Washington, DC, who filed the only case against Ashley Madison by a named plaintiff.

“It's going to be hard to prosecute a case on behalf of the class, a representative lawsuit, with someone who's not willing to step forward and publicly disclose who they are,” he says.

Unlike the data breach suits, Mason's class action, filed on Sept. 11, said Ashley Madison fraudulently induced male subscribers to enter into contracts by setting up “fembot,” or female robot, accounts. He said his client spent $100 on credits to get access to these women.

The other cases were filed on behalf of a class of Ashley Madison subscribers whose data was hacked, many including those who paid $19 to completely erase their personal information.


Amanda Bronstad writes for The National Law Journal, an ALM sibling of Internet Law & Strategy.

The parent company of extramarital site AshleyMadison.com said it plans to get lawsuits filed in the wake of its recent security breach tossed out by arguing that the plaintiffs have improperly used “Doe” pseudonyms and that their claims belong in arbitration.

The cyberattack compromised the personal information of more than 30 million subscribers of the matchmaking site for people looking for an affair.

As of September, 11 lawsuits have been filed against Avid Life Media Inc., which operates AshleyMadison.com, most of them class actions accusing the Toronto-based company of negligence in allowing its customers' personal information, like debit and credit card numbers, to be hacked in violation of several state consumer fraud and data breach statutes.

On Sept. 17, Avid filed a motion before a federal panel on multidistrict litigation to combine all the lawsuits in the Eastern District of Missouri. It also provided the first glimpse of its planned defenses, which includes challenging the anonymity of the cases as procedurally improper under federal rules.

“Moreover, aside from the procedural infirmities of the unnamed plaintiffs' purported suits, plaintiffs (and all Ashley Madison members) agreed to and are bound by a contractual arbitration provision that compels plaintiffs to bring their claims before the American Arbitration Association,” wrote Avid attorney Kevin Rising, a partner at Barnes & Thornburg in Los Angeles.

Avid, whose CEO stepped down on Aug. 28, has publicly said no credit or debit card information was stolen.

Plaintiffs in some of the cases said they filed anonymously to protect “information highly sensitive and personal” and prevent invasion of their privacy, according to court filings. They said they would disclose their identities to Ashley Madison's lawyers or the court under a protective order.

Anonymity could be an issue, says Gary Mason, founding partner of Whitfield Bryson & Mason in Washington, DC, who filed the only case against Ashley Madison by a named plaintiff.

“It's going to be hard to prosecute a case on behalf of the class, a representative lawsuit, with someone who's not willing to step forward and publicly disclose who they are,” he says.

Unlike the data breach suits, Mason's class action, filed on Sept. 11, said Ashley Madison fraudulently induced male subscribers to enter into contracts by setting up “fembot,” or female robot, accounts. He said his client spent $100 on credits to get access to these women.

The other cases were filed on behalf of a class of Ashley Madison subscribers whose data was hacked, many including those who paid $19 to completely erase their personal information.


Amanda Bronstad writes for The National Law Journal, an ALM sibling of Internet Law & Strategy.

This premium content is locked for Entertainment Law & Finance subscribers only

  • Stay current on the latest information, rulings, regulations, and trends
  • Includes practical, must-have information on copyrights, royalties, AI, and more
  • Tap into expert guidance from top entertainment lawyers and experts

For enterprise-wide or corporate acess, please contact Customer Service at [email protected] or 877-256-2473

Read These Next
Strategy vs. Tactics: Two Sides of a Difficult Coin Image

With each successive large-scale cyber attack, it is slowly becoming clear that ransomware attacks are targeting the critical infrastructure of the most powerful country on the planet. Understanding the strategy, and tactics of our opponents, as well as the strategy and the tactics we implement as a response are vital to victory.

'Huguenot LLC v. Megalith Capital Group Fund I, L.P.': A Tutorial On Contract Liability for Real Estate Purchasers Image

In June 2024, the First Department decided Huguenot LLC v. Megalith Capital Group Fund I, L.P., which resolved a question of liability for a group of condominium apartment buyers and in so doing, touched on a wide range of issues about how contracts can obligate purchasers of real property.

The Article 8 Opt In Image

The Article 8 opt-in election adds an additional layer of complexity to the already labyrinthine rules governing perfection of security interests under the UCC. A lender that is unaware of the nuances created by the opt in (may find its security interest vulnerable to being primed by another party that has taken steps to perfect in a superior manner under the circumstances.

Fresh Filings Image

Notable recent court filings in entertainment law.

Major Differences In UK, U.S. Copyright Laws Image

This article highlights how copyright law in the United Kingdom differs from U.S. copyright law, and points out differences that may be crucial to entertainment and media businesses familiar with U.S law that are interested in operating in the United Kingdom or under UK law. The article also briefly addresses contrasts in UK and U.S. trademark law.