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<b><i>Online Extra:</b></i> Millennials Distrust Data Protection Methods Employed By Common Online Services: Study

By Chris DiMarco
November 02, 2015

As digital natives, millennials have a major stake in how information is stored and protected by the organizations they share it with. But despite having contributed a vast amount of data to the global ecosystem (in some cases since before they could walk), it turns out that members of Gen Y feel that businesses and government organizations fail to meet their expectations when is comes cybersecurity.

According to a survey released by Intercede, which polled millennials from both the United States and the UK, members of the incumbent generation indicated they held low trustworthiness for many of the most commonly used online services. Sixty-one percent of respondents said they had 'no' or 'little' trust in social media platforms, 38% said the same for retailers and 22% for governmental services.

For the legal industry, the low marks could potentially manifest in two ways: a potential increase in lawsuits associated with data breaches and leaks should data collectors fail to meet the expectations of this massive population segment (a trend already exacerbated by the headline making nature of data breaches). Second, a potential sea-change in policy dictating how information is treated, stored and processed as millennials begin to claim decision-making power in government, corporate and legal organizations.

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