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Five Steps to a Successful Social Media Strategy

By Adrian Dayton and Jeff Litvack
August 01, 2016

Have you heard? Social media is mainstream ' 70% of the U.S. Internet population are using social media and more than 50% of them are over the age of 35 (that's right ' it's not just millennials) (see, “U.S. Social Network Usage StatPack“). But did you know that in-house counsel are active social media participants? In fact, their usage is growing and today nearly two-thirds of general counsel (GCs) are engaging at least weekly in social media for professional reasons, according to a survey from Greentaget. See, “2015 State of Digital & Content Marketing Strategy.”'

These GCs are using social media to connect with outside counsel, receive news and information, and interact with industry leaders.'With social media being so important to GCs, it's critical that law firms take another look at their social media strategy and practices.

Social media can be an effective means for strengthening current relationships and building new relationships. When most partners, IT professionals, and marketers think about social media, they focus on their firm's brand and how to get GCs to interact with their content. But, there are two simple truths: 1) social media is more about connecting with individuals than with firms; and 2) clients don't buy from firms ' they buy from the individual attorneys.

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