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The Internal Risks of Managing Client Matter Information

By Nancy Beauchemin

Why do so many law firms indulge in risky behavior when it comes to managing their clients' records and information?

While the legal community wrestles with cybersecurity challenges such as malware, hackers and data breaches, it should not forget that sometimes the biggest risks come from inside the law firm ' through records and information management. Failing to properly sort, file, store, share and retain confidential client information can pose large problems when it comes to risk management and information governance. These mistakes can jeopardize clients and their cases.

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