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Alternative Legal Services Providers: Changing Buyer Perceptions
A common perception of today's legal services industry is that buyers of legal services have many more choices because legal services are disaggregating and unbundling. No longer are law firms the only option for clients with legal work; they now have a wider menu of providers from which to choose.
But what are the contours of that Alternative Legal Services (ALS) market? How are these new providers being used by corporate clients and law firms? What's driving that usage? And what does it mean for traditional law firms?
To answer those questions, Thomson Reuters Legal Executive Institute partnered with Georgetown Law School's Center for the Study of the Legal Profession and Oxford University's Saïd Business School to research this growing subset of legal services providers. The research was conducted in two phases, an extensive online survey and a set of 38 in-depth interviews. The result was The 2017 Alternative Legal Service Study: Understanding the Growth and Benefits of These New Legal Providers.
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