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Agreeing to arbitration was supposed to be as easy as clicking a button, but Live Nation was unable to show that a man seeking to sue the company actually clicked any of the buttons indicating his consent to arbitrate.
Federal District Judge Mark R. Hornak of the Western District of Pennsylvania denied the global entertainment company's efforts to compel arbitration, finding instead that the live events company failed to prove that plaintiff John Egan visited any of the company's Web pages where he would have agreed to arbitration.
According to District Judge Hornak's opinion in Egan v. Live Nation Worldwide Inc., 2:17-cv-445, Egan sought to buy presale Counting Crows tickets online for wheelchair-accessible seats, but was allegedly told Live Nation does not make wheelchair-accessible seats available for presale purchase.
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