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Cybersecurity and Email
Email was first introduced into the workplace more than 30 years ago — and the platform quickly became the de facto way for colleagues to communicate and share data, documents, and information among one another. With the mass adoption of smartphones and devices, email is one of the easiest and quickest ways to communicate.
Specifically, in the legal community, professionals have embraced the tool — coming in directly behind healthcare as the industry that leverages email the most for sending and sharing information. However, as increasing concerns and regulations around data security continue to evolve, the future of digital communication via email may not meet the more stringent requirements.
The Dark Side of Email
Trust, in the legal industry, has become the foundation between maintaining relationships between lawyers and their clients. But, with the increase of cyber hacks, phishing, and mistakes — such as accidentally sending information to the wrong person — the conveniences of email are putting the most sensitive data, and client confidentiality at risk.
Today, most law firms recognize this issue, and there's been a major increase in investment in solutions that provide security, encryption and auditing. But while many firms have deployed secure messaging systems and secure file transfer tools to help protect external communication and documents, a recent survey by Biscom shows the downside of those investments.
A whopping 80% of legal employees admitted to using insecure email to share sensitive data, including private client information such as medical and financial data.
The report reveals that 88% of firms invest in data protection with secure information and sharing tools. However, a whopping 80% of legal employees admitted to using insecure email to share sensitive data, including private client information such as medical and financial data. Additionally, the survey found that a majority of legal employees didn't even know using email to share confidential information was a problem. In fact, 69% of legal employees believed that email was actually a secure way to share information, and 50% use whatever is easiest to share confidential data, with 75% believing email to be the easiest method.
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