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When requesting and preserving data, it can be difficult to know the proper legal balance between "too much," and "too little." Given all the types of data available to litigators, including social media (forget Facebook — how's your Snapchat account looking lately?), many might simply request as much data as they possibly can … and potentially have their motion rejected. While this "Goldilocks zone" for requesting and maintaining case-related data can be somewhat difficult to find, as the defendants in the following three cases from earlier this year discovered, the best advice can be drilled down to three main concepts: Make sure it's specific/relevant to the case, proportional to the amount available, and be sure to preserve your data once litigation becomes reasonably foreseeable.
|RightChoice Managed Care v. Hospital Partners, Inc. (W.D. Mo. Feb. 1, 2019)
Don't waste the court's time by objecting to discovery requests with boilerplate language. This case reaffirms the fact that courts want specific and tailored responses to discovery requests.
Case Facts
In this fraud lawsuit, the two parties could not come to terms on what would be produced by the defendants.
After a Rule 26(f) conference, the plaintiffs requested interrogatory responses and data from the defendants. The defendants refused to comply and objected to almost every discovery production request by the plaintiffs, stating that the plaintiffs' requests were:
"vague, overly broad, unduly burdensome … that is irrelevant and/or not reasonably calculated to lead to the discovery of admissible evidence."
Hoping to resolve the dispute, the court held a conference. While it failed to resolve the discovery disagreement, it did unearth the fact that the defendants had not produced any data to plaintiffs. Subsequently, the plaintiffs requested the court order the defendant to comply with their requests.
Ruling
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|Santana v. MKA2 Enterprises, Inc. (D. Kan. Jan. 8, 2019)
An appropriately tailored production request doesn't ask for "all" of anything. When making such requests, be sure to ask for specific data. If you do ask for "all" of something, make sure you have case precedents or a clearly defined reason for doing so.
Case Facts
In this employment race discrimination case, the defendant moved to compel the plaintiff to produce "all" his mobile phones.
Specifically, the defendant wanted any mobile phone used by the plaintiff from the start of the defendant's employment for "inspection and copying."
The plaintiff objected because he argued the request would produce irrelevant information and would be unduly burdensome on him.
Ruling
*****
|Paisley Park Enterprises, Inc. v. Boxill (D. Minn March 4, 2019)
Even if you enter into an e-discovery protocol, that protocol does you no good if key custodians in your case don't follow the guidelines. If your key custodians can't be trusted, take precautionary measures to ensure the preservation of relevant data.
Overview
In this infringement case, centering around the deceased artist Prince and his unreleased music, the plaintiffs motioned for spoliation sanctions due to the deletion of text messages from two of the defendant's key custodians.
At the outset the sides agreed on protocols for preserving data. In the midst of e-discovery, the plaintiffs received text messages between the defendants and the defendant's PR firm. Based on the relevance of these text messages, the plaintiffs' requested additional text messages from the defendants' and their PR firm. The defendants could not produce the requested text messages because the phones in question were discarded and backups were not kept.
As a result, the plaintiffs moved for spoliation sanctions.
Ruling
*****
|While these three cases ended in "victory" for the plaintiffs, each case had enough ins-and-outs to make them potentially unreliable precedents for future litigations. And currently, there is no case law that establishes a different standard for preservation of text messages vs. some other data format or technology. So while litigators may not be able to demand every bit of data available, it's likely in the best interest of parties to preserve as much data as they can (and that doesn't necessarily mean "collect it") — particularly when the anticipation of litigation arises. So for now, and possibly the foreseeable future, the "Goldilocks zone" of data collection remains a mystery.
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Mike Hamilton, JD is the Director of E-Discovery Programs at Exterro. With a legal and business background, Mike is experienced and passionate about creating thoughtful, out-of-the-box educational resources that help keep legal teams interested and on top of emerging need to know e-discovery issues.
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