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Legal Tech: How to Streamline Your eDiscovery and Plan for the Future 

By Brian Schrader
July 01, 2020

As businesses across the U.S. begin the gradual process of reopening in the wake of COVID-19, we're starting to get a clearer picture of the pandemic's long-term effects on our economy. A lasting economic impact seems increasingly likely and will affect how businesses allocate their resources over the coming months and years.

At law firms and in corporations, attorneys will need to sustain the high quality of work they do in normal times, albeit with reduced budgets. The good news is that with ediscovery — an essential but expensive part of the litigation process — advances in technology since America's last recession have made it possible to save money and time by adopting a more modernized and comprehensive approach. By incorporating these practices now, law firms can prepare themselves for the next economic downturn and for the good times as well.

Safer, Centralized eDiscovery

For any business, a common-sense way to lower costs is to centralize any aspects of your operations that you can — as long as doing so doesn't decrease the quality of the service you provide. Law firms or in-house counsel who contract with multiple ediscovery providers to handle different aspects of the process have an opportunity to save money by using a single provider who handles the process from beginning to end.

What's more, by centralizing your ediscovery services, you'll actually improve the security of your data, since moving it among multiple providers creates additional risk of accidentally exposing sensitive information. Also make sure that any data that has already been through the attorney review process is kept in a secure repository, which will allow that work product to be reused in the future without having to be tagged and reviewed all over again. You'll reduce your legal spend across multiple matters, and you'll maintain a higher overall standard of quality in your data.

Remote Data Collection and Questionnaires

The COVID-19 pandemic has forced many businesses to modify their normal work processes, and ediscovery is no exception. One example is the customary step of custodian interviews, which are usually done in person but have been largely paused during this period of social distancing. Although custodian interviews can be helpful in uncovering important facts and focusing the ediscovery process in areas most likely to bear fruit, they can take significant time and effort to conduct.

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