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Even during a pandemic, deals for legal tech products and services still need to be struck. But COVID-19's impact on the economy as well as the maturation of corporate legal departments' general understanding of pricing and functionality could be helping them find more leverage at the bargaining table.
To be sure, that isn't always the case. During the Women, Influence & Power in Law Virtual Summit in October, guest Kenya Parrish-Dixon, general counsel and chief operations officer of Empire Technologies Risk Management Group, discussed some of the issues that legal departments may face in attempting to renegotiate contract provisions related to security. She indicated that the bigger the vendor, the less likely they were to rewrite a contract, with data deletion or data destruction certification as two prominent exceptions.
"This is something you can negotiate even with the big companies," Parrish-Dixon said.
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