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Recent years have seen dramatic advancements in e-discovery software, with some powerful analytics capabilities now often integrated as standard features instead of expensive add-ons. Simultaneously, e-discovery platforms have become increasingly user-friendly, with visually appealing interfaces that make it easier for users to view, manage and produce their data — or so they think.
In reality, the accessibility of analytics platforms can sometimes lead users to believe they understand the platforms better than they actually do. If a user is too emboldened, they may end up making a mistake that negatively impacts their case, such as not producing responsive documents or accidentally producing privileged information.
Having the most expensive or advanced tool in the toolbox doesn't matter if you don't know how to use it, and if you're not using those tools properly, there are risks everywhere. Here are a few examples of areas where inexperienced users tend to go wrong in their use of analytics and search tools:
As straightforward as analytics platforms might appear on the surface, using them effectively comes down to understanding the math behind the tools. Risk and probability factor greatly into the work done by e-discovery professionals.
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