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The Legal Industry Pivoted Quickly in the Wake of COVID-19, and Recent Surveys Suggest There's No Turning Back

By Sean Fitzpatrick
April 01, 2021

Far from retreating in response to a devastating global pandemic, legal organizations and legal professionals have adapted decisively and with agility. They are accelerating adoption of next-generation technologies like artificial intelligence (AI), data analytics and data visualization. They have not only embraced remote work but are also actively exploring the untapped potential of virtual collaboration among legal team members and with clients. They also continue to seek innovative technology solutions to help lawyers perform routine tasks, refine legal workflows and increase productivity — even as their investments in physical workspaces are expected to decline.

These are the key lessons we can take from a series of recent surveys that seek to understand the long-term impacts of COVID-19 on the industry from the perspective of legal executives and frontline lawyers in U.S. firms and corporate law departments.

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Travel Declines, Technology Budgets Rise, and Overall Demand for Legal Services Appears Healthy

Demand for legal work, especially in certain practice areas, appears to have remained robust overall during the pandemic, even as travel budgets decline.

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