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The Slack Explosion: Convenient Yet Complicated
This two-part series outlines what legal teams should expect to encounter with Slack data in e-discovery. Part one below outlines the unique challenges posed by Slack. Part two shares best practices for dealing with those common challenges to achieve high quality production of chat data for litigation.
The proliferation of collaboration and chat tools such as Slack and Teams has, in some ways, been a wonderful gift, in that they make it significantly easier for people to communicate with each other in the workplace in a less formal, more natural way than email. This has been particularly useful — and even enjoyable — during the past two years, when most people were working remotely and missing the interaction of the office setting.
In the context of e-discovery, however, these chat platforms have raised significant new challenges. The informality of chat culture not only makes chat data harder to search, it also results in huge volumes of a new kind of data that must be processed in unique ways before it can be reviewed.
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